CitiBus provides both fixed route and paratransit services within the City of Watertown, NY.

Buses are air conditioned, have a kneel-down feature for wheelchair access, and also have a rack for bicycles.

Fixed Route

Buses depart the transfer station located ai 117 Arsenal Street Arcade St near downtown Public Square every 40 minutes Monday through Friday from 7am to 5:40pm. Saturday service runs from 9:40am to 5pm. No service on Sundays.

Primary stops are made at locations noted on schedule with secondary stops being made along route as needed.

In addition to its many regular routes, CitiBus offers seasonal special routes.


Appointment based transportation for people with a disability that prevents them from riding a CitiBus Fixed Route bus without assistance or from traveling to a CitiBus Fixed Route bus stop.  For more detailed information about Paratransit services and how to apply see our PARATRANSIT PAGE

NOTICE: View Disadvantaged Business Enterprise (DBE) Goals here...

Hearing impaired citizens in need of relay service can dial 711.

General Information
Phone Numbers
(315) 785-7772 (315) 785-7778
Fax: (315) 755-9379
Emergencies: Dial 911
544 Newell St.

Monday - Friday
7:00 am - 3:00 pm