Please use the following directory to report issues or submit complaints to the appropriate city departments:
Code Enforcement: 315-785-7735
Department of Public Works: 315-785-7842 or email Publicworks@watertown-ny.gov
Parks & Recreation: 315-785-7777
Water Department:
Administration (Billing and General Questions): 315-785-7757
Water Distribution: 315-785-8870
Water Filtration: 315-785-7845
Water Treatment: 315-785-7841
After-Hours Water Emergencies: 315-785-7845
Our team remains committed to providing you with excellent service and support.