Report a Problem

Please use the following directory to report issues or submit complaints to the appropriate city departments:

  • Parks & Recreation: 315-785-7777

  • Water Department:

    • Administration (Billing and General Questions): 315-785-7757

    • Water Distribution: 315-785-8870

    • Water Filtration: 315-785-7845

    • Water Treatment: 315-785-7841

    • After-Hours Water Emergencies: 315-785-7845

Our team remains committed to providing you with excellent service and support.