General Information
Phone Numbers
(315) 785-7791
Emergencies: Dial 911
245 Washington St. 2nd Floor

Monday - Friday
8:30 am - 4:30 pm

City Alerts

Receive notifications from the City of Watertown by registering for this service.  Some examples of the types of notifications you may receive are traffic advisories, refuse schedule changes, events, closures, etc.

To receive e-mails or automated phone calls, Sign up  for an account here.

To receive text messages from the City of Watertown, NY, please text ‘cityofwatertown’ to ‘78015’

Please direct any questions to or call 315-785-7791

*Message and data rates may apply. Text messages are sent on an as-needed basis. This service is provided per the Terms of Use and Privacy Policy. Text STOP to 78015 to cancel or HELP for tech support.