Yes, all trash collection services must be prepaid. The City offers two distinct types of residential collection services to our customers: An on demand/pay-per-bag system that requires the placement of a prepaid sticker on your garbage bag; or a container system where the resident can choose between a 32, 64 or 96 gallon toter program depending upon their individual needs.
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The City of Watertown encourages all of our residents to reuse, reduce and recycle. Recycle collections services are included at a part of your pre-paid trash collection service. For those residents contracting their waste collection to outside haulers, your contractor is required by Jefferson County to provide recycling options. The City will not collect recyclable from non-customers.
For qualifying customers requiring assistance we offer a complementary service for which our operators will collect your containers from your front porch/side door so that you do not need to worry about getting the fully loaded containers to the margin. To qualify for this service you will need to have your physician complete and return a medical condition application. This dispensation form can be accessed under Refuse & Recycling on this site, or by contacting the Department of Public Works at (315)785-7842.
Illegal dumping should be reported to the City Police Department. If the problem is trash and debris buildup on private property then you can report this situation by calling the City’s Code Enforcement Bureau at (315)785-7735 during regular business hours or you can call our Complaint Line and leave a voice message at (315)785-7846.
The City of Watertown is proud of its urban forest as evidenced in Tree City USA designation. We are continuously planting, pruning and removing damaged trees within out street right of ways, parks and facilities. Should you have a concern with or if you wish to discuss the City tree program please contact the City’s Arborist at (315)785-7734. Private trees are the responsibility of the owner.
Contact DPW at (315)785-7842. The city will send an inspection crew to your property as soon as possible to evaluate the situation and determine whether the problem might be caused by a problem in the City’s main or from external events or situations.
The property owner is responsible for the care and cleaning of the lateral from the house to the sewer main. If there is a problem or failure of the lateral that requires spot repairs or replacement the city will perform the necessary work on that portion of the lateral that is located within the street right of way. (This is usually from the backside of the sidewalk out into the street). The property owner is responsible for the repairs on his property and all other property not owned by the City.